Privacy Policy

Motic (“Motic”, “we”, “our”, “us”) — a brand operated by SAAS ROUTING S.R.L. — is an AI systems studio that designs, builds, and deploys custom AI systems, applications, and automations for our clients. This Privacy Policy explains what we collect, how we use it, who we share it with, and the choices you have. It applies to our website, our engagements, and any related interactions with our team.

0. Our role

For the data we determine the purposes of — your contact details, information you submit through our website, and the operation of our own business — Motic is the controller and this policy governs. For data processed by the systems we design and operate on a client’s behalf, the client is the controller and Motic acts as a processor under the applicable engagement agreement and any separate data processing addendum; the client’s own privacy notice governs that processing.

1. Information we collect

We collect information you give us directly, information generated when you interact with us, and information from services you authorize us to access during an engagement.

• Account & contact data — name, business email, role, and company you submit when contacting us.
• Engagement materials — documents, data, and credentials you share so we can scope and build a solution for you.
• Client system data — data processed by the systems we build on your behalf, handled under the terms of the applicable engagement and any separate data processing agreement.
• Usage data — basic server and CDN log data (such as IP address and browser type) generated when you visit our website. We do not use analytics, advertising, or session-replay trackers.

2. How we use information

We use information to scope and deliver engagements, build and operate the systems you ask us to, communicate with you, run and improve our website, and meet legal and security obligations. We do not sell your data, and we do not use client engagement materials to train shared models.

3. Legal bases (EEA/UK)

Where the GDPR or UK GDPR applies, we rely on: performance of a contract, our legitimate interests in operating and improving the studio, your consent where required, and compliance with legal obligations.

4. Sharing

We do not sell personal data. We share information only with service providers (“subprocessors”) who process it on our behalf to deliver our services, in these categories:

• AI & model providers — to build and run the AI features within the systems we deliver.
• Cloud hosting & database providers — to run our website and the applications we operate.
• Email delivery providers — to communicate with you and send transactional messages.

We maintain a current list of the specific subprocessors, available on request and under our data processing addendum, including advance notice of material changes. We may also disclose information where required by law or to protect rights and safety.

5. International transfers

We may process data in countries other than where you are located. Where we transfer personal data out of the EEA or UK, we use appropriate safeguards such as Standard Contractual Clauses.

6. Security

We use technical and organizational measures appropriate to the risk, including encryption in transit and at rest and access controls. See our Security page for more.

7. Retention

We keep personal data only as long as needed for the purposes described here, then delete or anonymize it. Where we act as a processor for systems we operate on your behalf, deletion follows the applicable engagement terms — by default within 90 days of termination.

8. Your rights

Subject to applicable law, you may request access, correction, deletion, portability, or restriction of your personal data, and you may object to certain processing. To exercise these rights, contact us using the details below; we respond within one month, as required by Art. 12 GDPR.

If you are in the EEA or UK, you also have the right to lodge a complaint with your local data protection supervisory authority. In Romania, this is the National Supervisory Authority for Personal Data Processing (ANSPDCP, dataprotection.ro).

9. U.S. state privacy rights

Residents of certain U.S. states (including California, Virginia, Colorado, Connecticut, and Utah) may have additional rights regarding their personal information. This list reflects mid-2026 law and is reviewed periodically.

10. Children’s privacy

Our services are intended for businesses and are not directed to individuals under 16. We do not knowingly collect personal data from children.

11. Changes

We may update this policy from time to time. Material changes will be reflected by updating the effective date above.

12. Contact

Questions about this policy or your data can be directed to us at info@moticsystems.com.

Company information — Motic is operated by SAAS ROUTING S.R.L., a company registered in Romania. Trade Register No. J2022011044404 · Sole Registration Code (CUI) 46280642 · VAT RO46280642 · Registered office: Calea Giulești, Nr. 400A, Etaj 1, Ap. 3, Sector 6, Bucharest, Romania.