Terms of Service

These Terms of Service (“Terms”) govern your use of the Motic website and, where applicable, your engagement with SAAS ROUTING S.R.L., the company that operates Motic (“Motic”, “we”, “us”). Specific projects are governed by a separate statement of work or master services agreement (an “Engagement Agreement”); where those conflict with these Terms, the Engagement Agreement controls.

1. Who we are

Motic is an AI systems studio that designs, builds, and deploys custom AI systems, applications, and automations for clients. The Motic website and services are operated by SAAS ROUTING S.R.L., a company registered in Romania — Trade Register No. J2022011044404, Sole Registration Code (CUI) 46280642, VAT RO46280642, registered office at Calea Giulești, Nr. 400A, Etaj 1, Ap. 3, Sector 6, Bucharest, Romania.

2. Use of the website

You agree to use the website lawfully and not to misuse it, interfere with its operation, or attempt to access it in unauthorized ways.

3. Engagements

Project scope, deliverables, timelines, and fees are defined in the applicable Engagement Agreement. Nothing on this website constitutes an offer or a binding commitment to perform work.

4. Fees & payment

Fees, invoicing, and payment terms are set out in the Engagement Agreement. Unless stated otherwise there, invoices are due within 30 days, late amounts may accrue interest at 1.5% per month, and non-renewal of an ongoing engagement requires 30 days’ notice.

5. Intellectual property

Unless the Engagement Agreement says otherwise, you own the custom deliverables we build for you on payment in full. We retain ownership of our pre-existing materials, tools, and general know-how, and grant you a license to use them as embedded in your deliverables.

6. Confidentiality

Each party will protect the other’s confidential information and use it only to perform under the engagement.

7. Client responsibilities

You are responsible for the data and materials you provide, for obtaining any rights and consents needed for us to process them, and for your own use of the systems we deliver.

8. Third-party services

Systems we build may rely on third-party services (for example, model providers and cloud infrastructure). Those services are governed by their own terms, and we are not responsible for their availability or acts.

9. Warranties & disclaimers

The website and any pre-release materials are provided “as is.” Warranties for delivered work, if any, are stated in the Engagement Agreement. To the extent permitted by law, we disclaim implied warranties not expressly granted there.

10. Limitation of liability

To the maximum extent permitted by law, neither party is liable for indirect, incidental, or consequential damages. Our aggregate liability is limited to the greater of the fees paid for the relevant engagement in the 12 months before the claim, or €100.

11. Term & termination

These Terms apply while you use the website. Engagement term and termination are governed by the Engagement Agreement. On termination, we delete or return client data per that agreement — by default within 90 days.

12. Governing law & disputes

These Terms are governed by the laws of Romania, without regard to its conflict-of-laws rules. The competent courts of Romania have exclusive jurisdiction over any dispute arising from these Terms, without prejudice to any mandatory protections available to consumers under the law of their country of residence.

13. Changes

We may update these Terms from time to time. Material changes will be reflected by updating the effective date above.

14. Contact

Questions about these Terms can be directed to us at info@moticsystems.com.